If you want to contact us, please use one of the following email addresses, whichever fits the kind of your request.
- If you have lost you license key, you can RECOVER IT HERE.
- For technical questions or bug reports please contact our technical support at:
Currently Malwarebytes products are falsely identifying one of our essential files (hwinit.dll) as malware. This is a false positive as confirmed by their support (please see this thread on their official support forums). In case the problem is still not fixed on their end, we encourage all users with a valid license for a Malwarebytes product to report this again.
- If you want to get in touch with us for any other reason, please contact us using our general mail address:
Due to time and resource reasons, we have only limited support and cannot answer every e-mail.
We seek to answer your inquiry within 3 to 5 days on weekdays, but cannot guarantee this.